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CareEnhance

CareEnhance provides members with convenient and confidential access to health information and advice 24 hours a day, 7 days a week. It helps them use their health care benefits to the best advantage.

Members will have access to CareEnhance’s complete range of features:

  • Toll-free phone access to a registered nurse 24 hours a day, 7 days a week for convenient and confidential health information and advice.
  • CareEnhance AudioHealth Library® for pre-recorded general health information on nearly 1,200 topics.
Increased Productivity
  • Access to information without a doctor's visit..
  • Convenient assistance in identifying appropriate level of care (ER, doctor, urgent care, self-care).
  • Reduces the likelihood of unnecessary doctor visits and sick days.
Return on Investment
  • Employees make informed health care decisions.
  • Use less sick time.
  • Use health benefits only when needed.
Reliable Advice and Information
  • CareEnhance is staffed by registered nurses who have hands-on experience.
  • Online services provide information on more than 5,000 health topics.
  • Phone audio library provides information on almost 1,200 health topics.
Proven Results
  • Nearly one-half of all callers reported that the service helped them avoid missing work or school.
  • 4-15% reduction in emergency room visit rates.
  • 2-12% reduction in physician office visit rates.
  • 3-6% reduction in avoidable hospitalization costs.
Group Availability