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Asuris Northwest Health serves Yakima, Walla Walla and other communities in Eastern Washington with affordable medical and dental insurance plans.
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Care Management

Asuris provides a wide range of case management programs and resources designed to support our members at any stage of health. Care management programs are either targeted to specific conditions or designed to improve or maintain overall health. All care management programs are intended to supplement and reinforce the care and guidance you provide to our members. Most feature clinical one-on-one member support. Program availability may vary by group and benefit plan.

The following information and resources are offered to provide support to physicians, other health care professionals and their staff:

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Description of information

Case Management

Our Case Managers are experienced registered nurses and social workers will provide one-on-one support and guidance for any disease or health condition.

Disease Management

Our Disease Management programs offer both early intervention and long-term management of chronic conditions, such as diabetes, cardiac and respiratory conditions.

Member Programs

We offer a variety of programs as enhancements to the total benefit package provided to our members. These programs help our members live healthier lives and reinforce and support treatment plans with their provider. 

Practice Guidelines

We support the use of nationally recognized practice guidelines to assist in determinations of the clinical appropriateness of treatment services for medical and behavioral health.

Pre-authorization

Pre-authorization is a prospective determination performed by licensed health care professionals. The intent is to determine the medical necessity and appropriateness of the proposed treatment, level of care assessment and appropriate treatment setting.

Not medically necessary services and supplies

Charges for services and supplies determined to be not medically necessary by Asuris are a participating provider write-off.

The provider may only bill members for such services or supplies if the appropriate written member consent been obtained.
   
Investigational services and supplies

Charges for investigational services and supplies are denied as member responsibility for services delivered on or after January 1, 2010. Asuris encourages members to verify benefit coverage for proposed services.

Written member consent acknowledging financial responsibility is not required for services deemed investigational. However, Asuris encourages the provider to notify the member before these services are rendered that the member may be financially responsible for the charges.
View services and supplies currently considered investigational on the Asuris Customized and Significant Clinical Edits list.
Pharmacy Prior Authorization

Pharmacy prior authorization information and forms are located on the RegenceRx® Web site.

Quality Program

The Quality Program (QP) supports our commitment to ongoing quality care for our members. We have developed standards and performance goals and continue to monitor them to identify improvement opportunities.

Radiology QI/AIM

Asuris’ Radiology Quality Initiative is designed to promote the use of advanced diagnostic imaging services based on widely accepted clinical judgment. We have partnered with American Imaging Management (AIM®) to administer the program.

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