Patient Feedback

Asuris believes in the power of information to transform the health care system. For the last couple of years, we’ve been working to provide our members with online tools that enable them to weigh the value of their health care choices. The Member Review feature on myAsuris.com gives Asuris members the opportunity to provide feedback on their experiences with individual providers, including physicians, dentists, other health care professionals and facilities.

Ninty percent of our members who have submitted feedback recommend their providers to others.

We recognize that some providers may have concerns about this feature. We have tried to strike a balance between responsible moderation and the need to provide our members with unfiltered, real-time information they expect in an online community. We believe our moderation policy, combined with clear member accountability, are important safeguards to ensure responsible use of the feature. As with all of our services, we will continue to monitor this feature’s effectiveness and appropriate usage to ensure it gives our members the information they want and need to become better informed and engaged health care consumers.