EmbarkSM, Vantage SM and
Motivate SM
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 Unique
Features
- Unique family or individual member cards with background images
- Changes to claim vouchers including boxes around the headers for each amount, line by line breakdowns, specific error messages, and codes billed by line item and then, if applicable, the code(s) bundled into them
- Dedicated
Customer
Service
phone
number for Embark,
Vantage
and
Motivate
questions 1 (888)
349-6558
- Available
to
all
size
employer
groups
- Flexible options allow members to choose copayment, coinsurance and deductible amounts
- Members seek services from any provider on our networks or from non-contracted providers
- Motivate
members
are
rewarded
for
participating in a wide variety of
activities
geared
toward improving and maintaining health, including
exercising, healthy eating, seeking preventive care,
and reducing stress.
Identifying
Embark, Vantage
and Motivate members
Copayment, coinsurance, deductible or network information
Copayment information for Embark is listed on the front
of the member card.
Coinsurance, deductible
and network information
is not included
on the member cards. Please contact Asuris Provider Customer
Service for these products at 1 (888) 349-6558 or use Asuris
Online Services
for Providers to receive coinsurance and
deductible or network
information for
these members.
Key Differences
- Members can
choose from a
selection of
seven different
backgrounds on
their member
cards
- Members can also choose whether to have family or individual cards
View sample
member cards (PDF) »
Benefit
Summaries
 Claim Vouchers
Providers will receive unique Claim Vouchers for Embark,
Vantage and
Motivate claims.
Key Differences
- Boxes around the headers for each amount
- Line by line breakdowns
- Codes billed by line item and then, if applicable, the code(s) bundled into them
- Specific error messages
View sample voucher (PDF) »
Motivate Member Choice Fund payments
When a Motivate member elects to use his or her Member Choice
Fund to pay medical deductibles or coinsurance, the payment
will be noted with a new explanation code of ZMO, Member Choice
Account payment.
View sample
Motivate Member Choice Account
(PDF) »
Obtaining benefits, eligibility or claim information
Log into Asuris
Online Services
for Providers for instant access to benefits,
eligibility
and claim
status for
patients
with Embark,
Vantage
and Motivate.
Embark, Vantage and Motivate products have a unique Customer
Service phone
number for
providers 1 (888) 349-6558.
Provider
networks
Members can seek services from our Traditional, Preferred
Provider Organization (PPO) or non-contracted providers. Interested
in finding out who's in our provider networks or validating
your information is correct? Visit our Provider
Directory »
Detailed product information
Embark, Vantage and Motivate information
Find detailed Embark, Vantage and Motivate product information
in the Embark,
Vantage and Motivate
section (PDF) of our Core Manual.
Member cards
Examples and explanations of Embark, Vantage and Motivate
member cards can also be found in the Identifying Members (PDF) section of our Core Manual.
Claim vouchers
Examples and explanations of Embark, Vantage and Motivate
claim vouchers can be found in the Payment (PDF) section of our Core Manual.
|
 Contact
Us
Phone Customer Service
1 (888) 349-6558
|
