For members Sign in to access your claims, benefits and member tools. Not registered? As a member, you can register and sign in to view your claims and benefits information, and get access to members-only tools. Preventive care list Check this list to see which preventive services are covered, for whom and how often they are recommended. Estimate treatment costs Use Treatment Cost Estimator to learn more about a medical treatment or procedure and its cost. Find and compare treatment options, facilities and providers. Notices Find our medical policies, the appeal and grievance process, and these forms: Health care quality concerns Care management referral Member appeals As a member, you can appeal decisions we've made about about what services we'll cover or how we'll pay for them. Learn how. Member satisfaction We check in with our members several times a year to see how they feel about our services. What do they say? See the results.