When you go to this page, you should see a dialog box that asks for your ZIP code. Enter a ZIP code in that box.
If that dialog box did not appear, click the "(change)" link next the "For individuals & families" label near the search box and enter a ZIP code in the "Change your location" box.
Make sure you have your Member ID card handy when you call us. That way, we can verify your account and start helping you as quickly as possible.
To contact us without setting your ZIP code, call:
1 (888) 427-0470
Call Customer Service and press "2." Open 24 hours a day, 7 days a week.