Why your network matters

Knowing your network can save you money. Here's why.

Do you know what a health plan network is? Or why it's important to your insurance coverage? A network is a group of doctors, hospitals and other health care providers. This group has worked with us to get special deals just for you. When a health care provider is in your network, it's called "in network."

When you use in-network providers, your health insurance covers more of the bill. If you choose a provider outside of your network (also called nonpreferred or non-network provider), your insurance pays less or sometimes nothing (depending on your plan). So, you pay more out of your own pocket.

Networks include many services

But did you know that networks go beyond doctors and hospitals? As your health plan, we negotiate discounts on many kinds of health care services, including:

  • Medical imaging such as MRI, CT and X-ray
  • Laboratories that process bloodwork
  • Medical equipment such as wheelchairs, oxygen, insulin pumps, and wound care supplies
  • Prescription drugs and pharmacies

Ask before you go

Here's why you should make sure that your medical care is in-network. Your doctor might have a certain lab she uses or a medical imaging facility that she recommends to you. But your doctor probably doesn't know which facilities are in your network, so she might refer you to one that's not in your network, which could cost you more money. That's why it's important that you ask, or contact us to find out.

Estimate your costs

If you're planning to have a procedure, such as surgery or MRI, you can easily estimate your costs by signing it at asuris.com or on the Asuris app. You can also compare prices between providers and see which ones are in your network.

If you're not sure what network you're in, call the number on your member ID card and a Customer Service representative will be happy to help.

Get value

We want to help you get the most for your money. If you need help understanding your network, finding an in-network provider or finding the best prices, just contact us. We're here to help.

Note: Make sure all your care is provided by in-network providers. If you receive care from an out-of-network provider, even if you are in an in-network facility and/or other providers treating you are in-network, you may have additional costs. Except as prohibited by law, these additional costs may include higher cost-sharing (such as any applicable out-of-network deductibles, coinsurance, copays, or out-of-pocket maximums), as well as responsibility for balance billing (that is, for the difference between the out-of-network provider's charge and our allowed amount). Also, the additional costs may not count toward any in-network out-of-pocket maximum in your plan. Review your policy or benefit booklet for details about coverage of out-of-network care.


Why networks matter

Watch this short video to learn what to do if you are referred to an out-of-network provider.

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The provider network and your pocketbook

Double-check that any medical provider (doctor, lab, specialist) is in your network. Watch this short video to find out how you can save money by choosing providers in your network.