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May 31, 2022

Nearly everyone has experienced symptoms of mental burnout. Burnout from chronic workplace and life stress has become so pervasive, the World Health Organization (WHO) added it as an occupational phenomenon to its International Classification of Diseases in 2019. Naming chronic workplace stress as the main cause of burnout, the WHO began developing new evidence-based guidelines on mental well-being in the workplace.

All that happened in 2019, before the pandemic. Since then, burnout rates have soared.

For many workers, the boundaries between work and personal life have blurred to the point that workplace and life stress are nearly indistinguishable. That’s why it’s important for employers to recognize burnout’s signs and symptoms wherever their employees are and know where to guide them for help.

Burnout syndrome is a combination of energy depletion or exhaustion, negativity or cynicism toward one’s job, and reduced productivity. Although the symptoms of burnout often surface in other areas, its impact on job performance is what makes it an occupational phenomenon.

Because we prioritize mental health as highly as physical health, our network includes providers and resources that can help employees effectively manage burnout. These embedded and buy-up options offer access through telehealth and specialized app-based, clinically validated digital platforms:

• myStrength: A flexible and comprehensive digital program that provides proven tools and dedicated, personalized support with access to licensed therapists for stress, depression, sleep and other related conditions that can be exacerbated by burnout. myStrength is embedded in all 51+ fully insured plans for 2022 and available to self-funded groups as a buy-up.
• Uprise Health: Our digital and live agent virtual employee assistance program (EAP) offers early intervention and support services to help employees quickly and privately resolve issues—such as stress, depression, anxiety, substance abuse, absenteeism, insomnia and problems at work—before they become bigger problems. Uprise Health is embedded in all fully insured small group (1-50) metallic plans and available to groups of 51+ and self-funded groups as a buy-up. See the 51+ buy-up flyer.
• Asuris Motivate™: Our well-being platform helps employees build resilience and defend against burnout by guiding them on a personalized journey toward improved health. Asuris Motivate Core is embedded, and buy-up packages are available to fully insured groups of 51+ and self-funded groups.

• Talkspace: This virtual care solution offers online therapy with licensed therapists and includes digital health modules, coaching, and medication management. Talkspace is available 24/7/365 via text, audio or video messaging.

Recognizing the symptoms of burnout and demonstrating empathy toward employees experiencing it—whether they’re working on site, at home, or hybrid—are important steps toward managing its impact. Make sure your groups are aware of the solutions designed specifically to help combat burnout that are included in their plan, so they can guide their employees to get the help they need.

Questions? Contact your account representative.