Our manual contains dental and medical policy and procedure information that can be used as a day-to-day reference by our providers and their staff.
Updates to manual sections are posted at the beginning of the month in which they occur and a notification is included in our newsletter, The Connection℠. Our newsletter is published in February, April, June, August, October and December. Sign up to receive our newsletters via email. Please review new content promptly to ensure you have the most current information.
Updated requirements for practice data validation email address
Updating to reflect the current process
Updated the mail station of the address for submitting Provider Contract Termination Appeals
Removed references to ICD-9
Updated to reflect current format and process
Added information about Livongo Diabetes Prevention Program (DPP) and Livongo Weight Management
Updated Notice of Medicare Non-Coverage (NOMNC) information
Medicare Advantage Compliance Requirements (PDF) Note: Our Medicare Advantage providers must comply with the requirements in this section, in accordance with the Medicare Advantage Provider Compliance Addendum.
Updated language in provision 14
Updated information about The Bulletin
Revised program information
Updated to reflect current guidelines