TriWest Healthcare Alliance

On August 6, 2019, the Department of Veterans Affairs (VA) awarded TriWest a contract to administer the new Community Care Network (CCN) in Region 4, which includes 13 western states. TriWest began full health care delivery in Region 4 in August 2020.

The CCN contract enhances access to health care services for veterans by making a quality provider network available close to the veteran's home. This contract ensures veterans receive coordinated, high quality care in their community when the VA refers veterans to behavioral health and specialty care network providers.

TriWest inquiries

  • Claims inquiries: Contact TriWest at 1 (877) 226-8749
  • Credentialing or contracting questions: Call the Provider Contact Center at 1 (800) 253-0838
  • TriWest provider demographic changes: Complete a Provider Information Update Form

TriWest uses us as their net-subcontractor. Any credentialing and/or demographic changes submitted to us are automatically sent to TriWest. This reduces the administrative burden of having to notify multiple payors when updates are made to rosters, practice locations, or when adding or removing a credentialed provider to your practice.

View additional information on the TriWest website.

TRICARE inquiries

Contact HealthNet Federal Services for any of the following:

  • Claims inquiries
  • Credentialing or contracting questions
  • TRICARE provider demographic changes