Contact us

Set your ZIP code

When you go to this page, you should see a dialog box that asks for your ZIP code. Enter a ZIP code in that box.

If that dialog box did not appear, click the "(change)" link next the "For individuals & families" label near the search box and enter a ZIP code in the "Change your location" box.


Customer service

Make sure you have your Member ID card handy when you call us. That way, we can verify your account and start helping you as quickly as possible.

To contact us without setting your ZIP code, call:

1 (888) 427-0470


Prescription questions?
Call Customer Service and press "2." Open 24 hours a day, 7 days a week.


Fraud or abuse

You can remain anonymous.


  • 24/7 anonymous hotline: 1 (800) 323-1693
  • Medicare Part C & D: 1 (800) 633-4227
  • Online reporting form


Ethics & compliance hotline

You can remain anonymous.


1 (877) 878-2273